The game hard crashes my PC since 0.2. I feel scammed

RTX 3080 + Ryzen 5900X on Windows 10.

I made a post a couple of weeks ago in hopes of getting an answer, but people's advice is ''troubleshoot yourself''.
Tech support is not helping because ''they are busy''.

I am feeling like I have been scammed.

With patch 0.2 my game constantly crashes my PC: screen goes black, fans go to 100% and I have to manually turn off my PC. This doesn't happen with any other game, and have never happened with any other game. This didn't happen in 0.1. The game could eventually crash when it was released, but I just had to start the client again. Since 0.2 it is the entire PC that doesn't respond.
Tried GGG launcher, the Steam client, also Epic client. Same results.

You, GGG, are the first company that I have seen rejecting to help users with problems that are clearly tied to your product.

Here some ideas:

Update your drivers, watch your PSU and how much your computer is consuming (3080 are needy), watch your temps, test your RAM, test the hard drive poe2 is installed on, limit your framerate to under 100.

Grab something like the (free) Heaven benchmarking tool, and put it on loop-repeat for a few cycles.

If your computer is hard crashing then it's unlikely the game else we'd all get that. I suspect it's either a bad driver installation, insufficient power from the PSU, or a hardware issue; overheating due to bad case ventilation, or memory gone bad, etc.

My money on the 3rd option.

My rig doesn't need further testing than more demanding games playing perfectly. This is clearly a PoE 2 issue.
FPS are capped at 60 since always because I don't like drops from 100 to 40.

I have tested playing at 4K, 2K, and even 1080p. Same results.

Also, this is the only thing in the log: Irrecoverable Exception Callback: SET
I saw a thread with the same problem, but no answers from tech support. They aren't working on anything that represents a problem for players.

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ThreeBelowZero#2968 が発言:

My rig doesn't need further testing than more demanding games playing perfectly. This is clearly a PoE 2 issue.
FPS are capped at 60 since always because I don't like drops from 100 to 40.

I have tested playing at 4K, 2K, and even 1080p. Same results.

Also, this is the only thing in the log: Irrecoverable Exception Callback: SET
I saw a thread with the same problem, but no answers from tech support. They aren't working on anything that represents a problem for players.

try set everything in Graphic to low, cap fps to 30, resolution to 59%

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InterfaceBoy#4817 が発言:

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ThreeBelowZero#2968 が発言:

My rig doesn't need further testing than more demanding games playing perfectly. This is clearly a PoE 2 issue.
FPS are capped at 60 since always because I don't like drops from 100 to 40.

I have tested playing at 4K, 2K, and even 1080p. Same results.

Also, this is the only thing in the log: Irrecoverable Exception Callback: SET
I saw a thread with the same problem, but no answers from tech support. They aren't working on anything that represents a problem for players.

try set everything in Graphic to low, cap fps to 30, resolution to 59%

This has to be sarcasm.

What does the windows event logs say when you recover the system?

He probably doesn't know how to do any of those things if hes ignoring your suggestions.

Yet any hard crash of a PC is a driver or hardware issue. If the Drivers, OS and hardware are working you cannot make it crash with a client side software. The client software can only stress the system to a point where the problem with some of the other items arise.

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ThreeBelowZero#2968 が発言:

My rig doesn't need further testing than more demanding games playing perfectly. This is clearly a PoE 2 issue.

You won't go far with that attitude.

Someone recommended to use a benchmark software to stress test the system which I totally forgot to mention, at least show some good faith for your own good and go test your hardware and other recommendations please.

Games are not good stress test and it happens that PoE2 is a very needy game due to lack of optimizations so it's best to use something that actually stress your hardware to the max, benchmarking/stresstesting programs are a good way to detect hardware failure.