New supporter packs not being in PoE2 when launched is disappointing.

I bought the Cryptkeeper supporter pack last night since in the livestream Mark said it would be "made available" in PoE2. I didn't realize that meant they'd be made available at some indeterminable amount of time in the future rather than now. I'm okay with waiting for the many mtx I already own to be ported over, but when it comes to this new stuff, I felt the way this was handled was misleading. Now I don't know how long I'm going to be waiting for the content of those packs after shelling out 90 bucks. A week? A month? Another 6 months? If it isn't possible to have this stuff ready to go in both games when it drops, at least be more transparent about that fact and about timelines.

Sincerely,

A longtime supporter

+1. I logged into PoE2 and checked the shop, so I didn't make that mistake. But that's too many extra steps. I think part of the problem is that when you look at the shop here, it doesn't say which MTX are supported in both games. A red message like "Not yet supported in PoE2" or a green "Supported in both PoE1 and PoE2" would help.

+1

Disappointed.

I'm considering requesting a refund from support. But ultimately, I know these are items I'll want in PoE2 once they are available.

GGG, you have to do better with these types of business operation decisions / oversights. Too frequently it is apparent that mistakes like this would not have been made by Chris - or at least it feels that way.

It's understood that the back-porting of old PoE1 MTX will take time (we're not happy about it, but we have accepted the communication & rationale given). All new MTX should be immediately supported in both games. The fact that this is not already a requirement of all new MTX sales is precisely what makes this situation so galling.

thats rly weird.

I understand they finaly deliver content for POE1 after some years, but.....
just weird.

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DistributedAutomaton#5739 が発言:

A red message like "Not yet supported in PoE2" or a green "Supported in both PoE1 and PoE2" would help.

I was suggesting this like 4 months ago.
GGG dont want to get transparent here.
Why ?
I dunno , dont ask me.

The only way to check if new MTX is working in POE2, is looking directly from the game.

I feel the same way I thought the big thing was porting all the content to both games, so one would assume the new mtx would be made for both games day 1 so they dont add to the work that's already cut out for them...

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Quest27#4670 が発言:

It's understood that the back-porting of old PoE1 MTX will take time (we're not happy about it, but we have accepted the communication & rationale given). All new MTX should be immediately supported in both games. The fact that this is not already a requirement of all new MTX sales is precisely what makes this situation so galling.

This.

+1

Would love an ETA from GGG on when this will be remedied.

+1