Server issues

I would be quite surprised if I was the only one suffering from the problem but I don't really see anyone reporting anything like that, so I'll create a thread to report it.

Over the past 2-3 weeks or so I have been suffering from constant server issues. Or at least that's what I think it is. So what happens is, suddenly the game freezes for something like 10 - 15 seconds. Then the screen becomes black and 2 spinning grinding gears appear; the game seems to re-sync somehow with the server, and then you are "back in business".

So in itself it is not a very big issue, in the sense that I am not loosing my connection, or my game / map. However, the very big annoyance is that the "fog of war" comes back to fully cover the map, so I can't see anymore the portions of the map that were revealed / cleared. To be honest, in itself that problem is really very annoying, considering that these maps are so huge and convoluted. Every time that happens, I have to go through the whole map again to find back the places that I still need to clear.

And the thing is, in average it happens every 10 - 15 minutes. So, while I probably shouldn't be complaining too much because I am not loosing anything other than time, it really is annoying to have your game freeze and your progress get hidden every 10 - 15 minutes. In my case, that cadence means that my game freezes once per map, usually around 50% - 75% completion.

It doesn't necessarily happen only while mapping, I get that too while doing "nothing" in my hideout. I can be sorting out things in my stash or be working on my passives tree or atlas tree, and it will suddenly happen too.

So at first I thought, okay, the servers must be overwhelmed with the 300.000 - 500.000 players. But then you would expect the problem to disappear when GGG adds more server capacity. Or you would expect the situation to resolve itself when, 2 weeks later, half of the players are gone. But the situation does not get resolved.

So, I don't know. I know for sure that my internet connection is perfect (fast, stable, reliable), I use it every day for work. I also know that I have a beast of a computer that has never shown any problem with any other game. I have a Core i9 Ultra, 24 cores at 5.5 - 6Ghz or so with 32 gigs of memory at 7000Mhz, a NVidia RTX 4090. That computer has no performance issues, it is barely breaking a sweat. My computer is dedicated to gaming, there is very few software installed. I have no reason to think that my hardware or my drivers are the problem.

I am wondering whether I am the only one suffering from that. If it is a widespread problem, I think this should be a priority on the devs list.

I have something to add about this problem.

I created a new character and started the campaign again, and surprisingly these freezes/re-syncs do not happen while playing the campaign. It happens exclusively while mapping in the endgame.

Which comforts me in the idea that my computer is not the source of the problem.