Ignaduk not giving spirit for reward

Yes, I checked, I had 60 spirit going into the fight due to my amulet having +30 Spirit.

Act 1 mist- 30 spirit
my amulet -30 spirit

I'm currently at 60 spirit. I did not get extra spirit when killing Ignaduk. The spear dropped but that was it.

I am currently on Hardcore and missing 30 spirit does cause a hindrance.

I've re logged, switched characters and even killed it multiple times still no spirit.

Spoke with support via email, they pretty much told me that they can't help me. I can't progress my character due missing important node that was suppose to be in the game.

Take off all your gear. How much spirit do you have?

Are you an invoker with Lead me through Grace?
Do you have the Lord of the Wilds keystone?