Server Disconnect Issues POE2 - GAME UNPLAYABLE - PLEASE FIX

Not to play on a EU server the best option for me is to play on a Trump server (Washington D.C with a ping of 100ms) or a Putin server (Moscow, a ping of 60ms)

I tried the Washington server and had a stable connection so far, I could play without being disconnected.

Before that on EU servers Frankfurt or Amsterdam (the ping was between 15 and 25 ms) but I got a lot of disconnects.

I took a look at my disconnects in my game log (started at 2024/12/06), this is the list of shame. I hope that this issue is fixed soon and so that I can switch back to a EU server:

2025/04/05 06:13:15 1434835156 923448f [INFO Client 10912] Abnormal disconnect: An unexpected disconnection occurred.
2025/04/05 21:00:39 1488078890 923448f [INFO Client 10912] Abnormal disconnect: The realm is currently down for maintenance. Try again later.
2025/04/06 13:12:26 1546386328 923448f [INFO Client 13992] Abnormal disconnect: The operation timed out.
2025/04/06 13:22:26 1546985812 923448f [INFO Client 11096] Abnormal disconnect: An unexpected disconnection occurred.
2025/04/06 13:24:34 1547114640 923448f [INFO Client 11096] Abnormal disconnect: An unexpected disconnection occurred.
2025/04/06 19:31:59 1569159843 923448f [INFO Client 6716] Abnormal disconnect: An unexpected disconnection occurred.
2025/04/07 02:06:39 1592840265 923448f [INFO Client 6716] Abnormal disconnect: Disconnected from server.
2025/04/07 02:51:59 1595559390 923448f [INFO Client 32084] Abnormal disconnect: Disconnected from server.
2025/04/08 06:30:43 1695083843 923448f [INFO Client 12560] Abnormal disconnect: The realm is currently down for maintenance. Try again later.
2025/04/10 11:45:10 1886751671 923448f [INFO Client 9720] Abnormal disconnect: An unexpected disconnection occurred.
2025/04/11 12:07:00 1974462031 923448f [INFO Client 22240] Abnormal disconnect: Disconnected from server.
2025/04/13 17:24:01 148986937 923448f [INFO Client 14040] Abnormal disconnect: An unexpected disconnection occurred.
2025/04/22 11:42:57 906124609 923448f [INFO Client 20124] Abnormal disconnect: Disconnected from server.
2025/04/22 17:50:46 928193328 923448f [INFO Client 20384] Abnormal disconnect: Disconnected from server.
2025/04/27 17:12:06 1357876796 923448f [INFO Client 23864] Abnormal disconnect: An unexpected disconnection occurred.
2025/04/27 17:27:19 1358790265 923448f [INFO Client 23864] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/04 13:45:42 1950293421 923448f [INFO Client 34840] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/04 13:46:53 1950364578 923448f [INFO Client 34840] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/06 21:37:56 2151427578 923448f [INFO Client 5204] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/07 17:13:42 2221973687 923448f [INFO Client 26980] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/11 19:44:57 2576650078 923448f [INFO Client 38268] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/12 19:13:17 2661149515 923448f [INFO Client 7712] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/12 19:27:22 2661994593 923448f [INFO Client 7712] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/12 19:29:38 2662131375 923448f [INFO Client 7712] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/12 19:32:39 2662312437 923448f [INFO Client 7712] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/12 19:33:17 2662350375 923448f [INFO Client 7712] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/12 20:08:30 2664462937 923448f [INFO Client 7712] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/12 22:08:33 2671666359 923448f [INFO Client 32876] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/12 23:13:31 2675564468 923448f [INFO Client 32876] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/13 11:20:27 2719179906 923448f [INFO Client 12480] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/16 20:26:35 2127500 923448f [INFO Client 9464] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/16 21:04:39 4411140 923448f [INFO Client 9464] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/23 12:12:29 410557031 923448f [INFO Client 32580] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/23 20:51:34 441701734 923448f [INFO Client 12108] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/24 12:39:39 498587515 923448f [INFO Client 12380] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/25 21:29:21 616769546 923448f [INFO Client 31560] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/30 13:45:42 1020950921 923448f [INFO Client 20588] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/30 13:46:47 1021015843 923448f [INFO Client 20588] Abnormal disconnect: An unexpected disconnection occurred.
2025/06/10 12:49:23 1967974921 923448f [INFO Client 13904] Abnormal disconnect: An unexpected disconnection occurred.
2025/06/10 13:01:23 1968695015 923448f [INFO Client 13904] Abnormal disconnect: An unexpected disconnection occurred.
2025/06/10 13:05:04 1968915906 923448f [INFO Client 13904] Abnormal disconnect: An unexpected disconnection occurred.
2025/06/10 14:55:43 1975554765 923448f [INFO Client 26460] Abnormal disconnect: An unexpected disconnection occurred.
2025/06/10 14:58:04 1975695500 923448f [INFO Client 20712] Abnormal disconnect: An unexpected disconnection occurred.
2025/06/11 00:56:56 2011628281 923448f [INFO Client 30420] Abnormal disconnect: An unexpected disconnection occurred.
2025/06/11 19:55:28 2079940000 923448f [INFO Client 34684] Abnormal disconnect: An unexpected disconnection occurred.
2025/06/12 00:44:19 2097270593 923448f [INFO Client 24728] Abnormal disconnect: An unexpected disconnection occurred.

I have the same problem, was connecting to Frankfurt, then to Paris, ... Looking at the previous post, the pb seems to be affecting mainly the EU servers. Too bad i am in EU ^^

The disconnects seems to happen randomly, sometimes it is every 2 minutes, sometimes it holds. I have a powerful fiber connection and an average ping of 18ms to Paris server so. Strange bug indeed.

I am new to POE2. Can we expect some answer from the developpers ? It seems to be a critical issue.

Cheers everyone.

Hi,
today I wanted to play some PoE2.
I had issues for the past 3 days with servers, but read here that switching servers works. Before I played on Frankfurt server and it disconnected me every 10 minutes or so. Today I switched to Moscow server and it seemed a little better, however it disconnected me after 20 minutes. This time server rolled back all items and exp I got during those 20 minutes.

I know the game's in early access and all, but currently it's totally unplayable. Did GGG just took PoE2 servers to handle PoE1 new league launch and left us to suffer on half a working server?

Please fix.

Disconnect are getting worse every day in EU.
today 5 times :(
Losing maps and items.

GGG please fix this. It isn't fun to play anymore.

same issue as everyone else, please just let us know when its safe to play again, i'm broke and just lost the 2nd citadal found this patch, so just gonna stop playing til its fixed.

Gettings disconnects during maps, losing keystone and also bonus of the map since it was "already attempted"...

same thing, server are getting soo bad. its unplayable. just lost really good exp map.

Just started today again after some weeks rest. I am level 3 and already 3 disconnects, random, map lost, back in town.

2025/06/14 20:54:46 140710625 2d8e89d3 [DEBUG Client 3064] Got Instance Details from login server
2025/06/14 20:54:46 140710625 2627f16d [INFO Client 3064] [ENGINE] Loading state active: TRUE
2025/06/14 20:54:46 140710625 e2ea37c7 [INFO Client 3064] [SHADER] Delay: OFF
2025/06/14 20:54:46 140710625 91c6cc8 [INFO Client 3064] Connecting to instance server at 202.165.67.2:21360
2025/06/14 20:54:46 140710734 91c69a8 [DEBUG Client 3064] Connect time to instance server was 78ms
2025/06/14 20:54:46 140710812 2caa1651 [DEBUG Client 3064] Client-Safe Instance ID = 1347031825
2025/06/14 20:54:46 140710812 2caa1adf [DEBUG Client 3064] Generating level 3 area "G1_3" with seed 2063923115
2025/06/14 20:54:47 140711718 f0c29dd7 [INFO Client 3064] Tile hash: 2064309278
2025/06/14 20:54:47 140711718 f0c29dd6 [INFO Client 3064] Doodad hash: 1837019537
2025/06/14 20:54:47 140711781 775aec31 [INFO Client 3064] [SCENE] Set Source [(null)]
2025/06/14 20:54:47 140711781 4228f822 [INFO Client 3064] [ENTITY] Wipe static entities
2025/06/14 20:54:47 140711796 4228f7e2 [INFO Client 3064] [ENTITY] Finalize static entities
2025/06/14 20:54:47 140711796 775aec31 [INFO Client 3064] [SCENE] Set Source [Mud Burrow]
2025/06/14 20:54:47 140711796 4228f822 [INFO Client 3064] [ENTITY] Wipe static entities
2025/06/14 20:54:47 140711812 99240e15 [DEBUG Client 3064] [SCENE] Height Map Texture: 510 x 590
2025/06/14 20:54:48 140711890 4228f7e2 [INFO Client 3064] [ENTITY] Finalize static entities
2025/06/14 20:54:48 140712750 1a61e9c1 [DEBUG Client 3064] InstanceClientSetSelfPartyInvitationSecurityCode = 0
2025/06/14 20:54:49 140713421 2627f16d [INFO Client 3064] [ENGINE] Loading state active: FALSE
2025/06/14 20:54:49 140713421 e2ea37c7 [INFO Client 3064] [SHADER] Delay: ON
2025/06/14 20:55:58 140782343 923448f [INFO Client 3064] Abnormal disconnect: Disconnected from server.
2025/06/14 20:55:58 140782343 775aec31 [INFO Client 3064] [SCENE] Set Source [(null)]
2025/06/14 20:55:58 140782343 4228f822 [INFO Client 3064] [ENTITY] Wipe static entities
2025/06/14 20:55:58 140782359 4228f7e2 [INFO Client 3064] [ENTITY] Finalize static entities
2025/06/14 20:55:59 140783750 775aec31 [INFO Client 3064] [SCENE] Set Source [(unknown)]
2025/06/14 20:55:59 140783750 4228f822 [INFO Client 3064] [ENTITY] Wipe static entities
2025/06/14 20:55:59 140783781 99240e15 [DEBUG Client 3064] [SCENE] Height Map Texture: 525 x 3000
2025/06/14 20:56:00 140783875 4228f7e2 [INFO Client 3064] [ENTITY] Finalize static entities

+1

Same here. Game is completely unplayable. random d/c every few minutes.