Dear GGG, support wont help me. Make this right.

Tala Moana GGG. Consider this a love letter in desperation, please read it in detail, thank you in advance.


I have done over 4 support tickets, and this will be third forum post about the following:

Misled About Guild Stash Tabs.


Over six months ago, I reached out to your support team BEFORE purchasing guild stash tabs, specifically asking if they'd carry over to PoE2. I was told yes — but that turned out to be false. They don’t carry over, and I wouldn’t have bought them if I’d been told that from the start.


I’ve been a supporter of Path of Exile for years — I’ve spent countless hours and money on the game because I believe in what you’re building. But this situation has been incredibly disappointing.



Since then, (now over 6) I’ve submitted three support tickets and made three forum posts trying to get this resolved. Nothing has been done. I feel ignored and misled — not what I’d expect from GGG.

At this point, I’m asking for one of two things:

A full refund in the form of points,

or

For the guild stash tabs to carry over to PoE2 as originally promised.

Please do the right thing here. I really don’t want this to be how my support for PoE ends.

Thanks,

Vicobro.


PS:If needed I still have emails stated, and I am the owner of both guilds poe1 and poe2.
最後にスレッドがバンプされた時間 時刻 2025/06/20 20:55:09
+1

I feel you bro, GGG's support is really s|_|ck
"
Vicobro#1281 が発言:
Tala Moana GGG. Consider this a love letter in desperation, please read it in detail, thank you in advance.


I have done over 4 support tickets, and this will be third forum post about the following:

Misled About Guild Stash Tabs.


Over six months ago, I reached out to your support team BEFORE purchasing guild stash tabs, specifically asking if they'd carry over to PoE2. I was told yes — but that turned out to be false. They don’t carry over, and I wouldn’t have bought them if I’d been told that from the start.


I’ve been a supporter of Path of Exile for years — I’ve spent countless hours and money on the game because I believe in what you’re building. But this situation has been incredibly disappointing.



Since then, (now over 6) I’ve submitted three support tickets and made three forum posts trying to get this resolved. Nothing has been done. I feel ignored and misled — not what I’d expect from GGG.

At this point, I’m asking for one of two things:

A full refund in the form of points,

or

For the guild stash tabs to carry over to PoE2 as originally promised.

Please do the right thing here. I really don’t want this to be how my support for PoE ends.

Thanks,

Vicobro.


PS:If needed I still have emails stated, and I am the owner of both guilds poe1 and poe2.


Depending on how much you care if you have the original support emails telling you that they would carry over, false advertisement lawsuits are a thing. As long as you're from the US anyway.
最後に DankWeebTrash#7386 が 2025/06/11 7:38:35 に編集
"
Vicobro#1281 が発言:
I feel ignored and misled — not what I’d expect from GGG.


Congrats, you're living the pinnacle POE 2 experience !
"
Vicobro#1281 が発言:
Tala Moana GGG. Consider this a love letter in desperation, please read it in detail, thank you in advance.


I have done over 4 support tickets, and this will be third forum post about the following:

Misled About Guild Stash Tabs.

...

At this point, I’m asking for one of two things:

A full refund in the form of points,

or

For the guild stash tabs to carry over to PoE2 as originally promised.

Please do the right thing here. I really don’t want this to be how my support for PoE ends.

Thanks,

Vicobro.



I hope you get what you`re asking for, which would only be fair.

Not sure it`s possible though, since I know they said at one point that Guild stash tabs can`t be transferred (don`t know why).

If not, I propose you create a new Guild in POE2 and I`m sure there will be a lot of people joining you for the cause and donate points to buy all the stash tabs needed :)
(POE2 should not be POE1.5, GGG, keep it slower, more tactical)
GGG do not care about your complaints, simple as that
最後に Ldog_Mcr#5231 が 2025/06/15 19:16:57 に編集
"
Ldog_Mcr#5231 が発言:
GGG do not care about your complaints, simple as that. I was promised a full respec when they killed all the decent classes. I never got my full respec. They do not care



Im talking IRL cash, not really bothered with state of the game personally.
最後に Vicobro#1281 が 2025/06/15 22:35:05 に編集
They won't even fix my account name that got randomly changed one day and that was 3 months ago.

フォーラムの投稿を通報

アカウントを通報:

通報種類

追加情報