[Update] Can't Login with a Specific Character.

still cant login 2025/06/05 5:00 PM (JST)
I have the same issue, my character can not login too.

my thread is https://www.pathofexile.com/forum/view-thread/3786670
After 0.2.1 patch, not only can I no longer log in, but the game also crashes. What should I do? Does this mean I can't participate in this league anymore?
still cant login 2025/06/07 4:00 PM (JST)
still cant login 2025/06/10 10:00 PM (JST)
最後に BigBMaru#0624 が 2025/06/10 9:21:22 に編集
still cant login 2025/06/11 7:00 PM (JST)
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BigBMaru#0624 が発言:
still cant login

Do you have already tried to run "PackCheck.exe" or with Steam "Validate game data"?
最後に Th69#3281 が 2025/06/11 6:14:23 に編集
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Th69#3281 が発言:
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BigBMaru#0624 が発言:
still cant login

Do you have already tried to run "PackCheck.exe" or with Steam "Validate game data"?


Thank you for your comment. I have tried "Validate game data" on Steam, but I haven't tried "PackCheck.exe" yet. Could you please tell me how to use it?
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BigBMaru#0624 が発言:
..., but I haven't tried "PackCheck.exe" yet. Could you please tell me how to use it?

This is only for the standalone PC version.

And is your comment still true?
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BigBMaru#0624 が発言:
After 0.2.1 patch, not only can I no longer log in, but the game also crashes.

Then look in the "Windows event viewer" (search for "event" in the Windows search).
There navigate in the tree to "Windows protocols" -> "Application" and search (or scroll) in the list for the red "application error" (best is to remember the time of the crash).

There should be a text like this (I use a German system):
"
Name der fehlerhaften Anwendung: PathOfExile.exe, Version: 0.0.0.0, Zeitstempel: 0x682c06b2
Name des fehlerhaften Moduls: amdxc64.dll, Version: 31.0.21923.1000, Zeitstempel: 0x67b794d7
Ausnahmecode: 0xc0000409
Fehleroffset: 0x00000000014e8b45
ID des fehlerhaften Prozesses: 0x172c
Startzeit der fehlerhaften Anwendung: 0x01dbcd51b330679f
Pfad der fehlerhaften Anwendung: X:\Path of Exile 2\PathOfExile.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\DriverStore\FileRepository\u0415346.inf_amd64_65a03ee01ac1140e\B413472\amdxc64.dll
Berichtskennung: 773a66c3-31a3-44c7-8a32-23ae37740103
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

In the first line there has to be "PathOfExile.exe", but important is the second line "name of the faulty/errorneous module:" (in my case "amdxc64.dll", it is a crash inside my AMD graphics driver, so not a direct problem of the PathOfExile.exe).
Only if it is also "PathOfExile.exe" then the crash is really a bug inside of POE2.
It was fun. Well then, goodbye. The support was zero out of ten.

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